The Desk

Gateway Layerhub Analytics is a reading desk, not a factory of software. We sit on Level 7 of 36 Gorgasali Street in Batumi and take in the logs that APIs and gateways already write. The work is to make those hours visible: which routes ran hot, which upstreams went quiet, which nine minutes were actually the incident.

The desk opened after Giorgi left a long stretch with a coastal carrier whose front door was a pair of heavily used proxies. The arguments in that building were rarely about theory. They were about Tuesday 11:14, a 502 cluster, and whether the certificate job had anything to do with it. Paper charts ended the louder meetings faster than a wall of live tiles. That habit is what we sell.

We work in English for this site and in Georgian in the room when the room prefers it. Clients are usually the person who owns the routes, the person who owns the gateway, and the person who has to explain the morning to someone else. We are not a staff-augmentation bench and we do not keep your keys between sittings.

Batumi is not a backdrop. The harbour clock, the change of shift, and the fact that a lot of traffic on this coast still lands on a small number of front doors all shape how we schedule work. If the files arrive Friday evening, the ten-day count starts Monday. If you need an incident strip while we are already at the desk, say so before noon.

We have no laboratory of methods with a trademarked name. We read, we draw, we sit. The values that survive contact with a log file are few: do not flatten a tail into an average; do not treat a timeout as a 500; do not caption a chart with a hope. When the log cannot see past the gateway, the briefing stops at the gateway and says so.